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FAQ = Frequently Asked Questions 
Common questions

  • How do I place an order?
    Pick your piece, choose your size, and add it to the cart. Once you're ready, just follow the checkout steps. Got a question along the way? Flick us a message on WhatsApp – real support, no bots, always here for you.
  • Do you offer personalised support?
    Absolutely. We want you to feel at home when you shop with us. Message us anytime – we're real people, ready to help, listen and sort out whatever you need.
  • Where are you based?
    Our roots are spread across the world. We're based in Gold Coast, but also in Buenos Aires, Sydney, and Miami. More than locations, Abram is about reaching you, wherever you are. We want to live in real spaces – in your home, your bag, your everyday. We're building a network where clothes are just a way to connect.
  • Which markets can I find you at?
    You’ll find us at some of the most beautiful markets on the Gold Coast like Surfers Paradise and Burleigh Heads, and also at Manly Beach in Sydney. We love face-to-face moments. Come have a chat, touch the fabrics, feel the energy. We’d love to meet you there.
  • Do you ship? Where to?
    Yes – we ship worldwide. From Australia, Argentina or the US straight to your door. We’re all about connection, not borders. You’ll get a tracking number as soon as it’s sent so you can follow it all the way.
  • How long does shipping take?
    Within Australia, delivery usually takes 2–5 business days. International orders may take 7–15 business days depending on where you're based. We’ll keep you updated every step of the way.
  • Can I return or exchange something?
    For sure. If something doesn’t fit or isn’t what you expected, just reach out. We want you to love what you wear – we’ll help with the return or exchange, easy and stress-free.
  • What sizes do you offer?
    Our sizing is designed for real, diverse, moving bodies. Each piece comes with a guide to help you pick the best fit. Not sure? Reach out and we’ll help you choose with care. What matters most is that you feel good, comfortable and yourself in it.
  • How do I take care of my Abram piece?
    Our clothes are made from long-lasting, quality materials. We recommend washing in cold water, inside-out, and air drying if you can. Caring for your clothes is just another way to honour their journey.
  • Is Abram sustainable?
    Yes – and we mean it through action, not just talk. Our pieces are made using conscious materials and ethical practices: – Our underwear is crafted from Peruvian cotton, soft, strong and kind to the skin. – We manufacture in both Argentina and Australia, in small, honest workshops where there's real connection and respect. – Our swimwear uses recycled polyester, and we’re always looking for ways to do better. We’re not perfect – but we walk with intention and integrity.
  • Why the name Abram?
    Abram means "father of many" – it holds history, movement and meaning. For us, it’s about returning to the origin. A name that connects the old with the new, the root with the journey. Abram is not just a brand – it’s a community. We’re travel, home, identity and transformation – a story woven by everyone who wears, creates and shares it.
  • Do you have a blog or space to connect?
    Yes! We have a blog section where we share what we’re about – and you’re invited to join in. You can read, write, comment – it’s open and alive. We’re here with ears and eyes wide open. This space is just as much yours as it is ours.
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